No answer to your question? Shame on us. Send us your question and we will come back to you as soon as possible.
You pay per scheduled day per resource. A resource is an employee, a freelancer or an object like a meeting room or device that you schedule. The number of users is unlimited and free of charge. Calculate your top line growth here.
Per scheduled day
€1.99
The more you schedule, the more the price drops
For companies that want unlimited scheduling power and support
Per scheduled day
€1.19
The more you schedule, the more the price drops
For companies that want to have all scheduling features at their disposal
Per scheduled day
€0.99
The more you schedule, the more the price drops
For companies that want to excel in delivering projects to customers
Per scheduled day
€0.79
The more you schedule, the more the price drops
From companies that want to professionalize project & resource planning
Per scheduled day
€0.59
The more you schedule, the more the price drops
For companies that want to cover the basic resource planning process
Having a schedule is valuable. That’s what you pay for, not for user licenses.
The more you schedule, the less you pay. This way you always pay a fair price.
On top of the core features, you can choose extra features to best fit your needs.
Choose an annual bundle of days to schedule by simply selecting the number of FTE within your organization below. In addition, choose the extra features you need.
At the end of the year, we check if you have scheduled more days than your annual bundle allows. Overage days are charged at a higher price per day compared to your annual bundle.
Choose the features you need in the Silver, Gold and Platinum edition. This way an edition will best fit your company’s needs and offer the best value for money. You can always change the choice of features afterwards. Flexible, right?
You purchase an annual bundle of days from us. You need to estimate in advance how many FTE you expect to schedule in the coming year. Based on that number, you can use the price calculator on this page to calculate what your costs will be.
The annual bundle has a built-in volume discount. The more days your order, the less you pay. Try to make a precise estimation of the number of days you expect to schedule. This way you automatically get the best price.
When purchasing an annual bundle, you order a number of days. If you run out of your annual bundle before the year is over, you can simply adjust your bundle to a higher bundle of days.
At the end of the year, your contract is automatically renewed with the last chosen bundle of days. Of course you can order a higher or lower annual bundle for the new year. You need to do this before the contract renews.
If you exceed your bundle of days during the year, we will automatically increase your bundle. We only do this if you are more than 1,250 days (5 FTE) short. This higher bundle of days will also automatically become your new bundle for the following year, unless you increase or decrease it yourself before the new year begins.
If you are less than 1,250 days short in a year, these days will be charged afterwards at an overage fee.
We look at the consumption of your annual bundle at the end of each year. If you have used more days than your annual bundle, we will charge you an overage fee for these days.
We will inform you when you run out of your bundle. This way you can upgrade in time to a higher bundle of days at a better price, because overage days are more expensive compared to the price in your annual bundle.
Each month, we register how many days and resources you scheduled. It does not matter how many bookings or how many hours per day you schedule a resource. As soon as you have something scheduled on a resource’s day, we register it as a scheduled day.
In addition, we only look at scheduled days in the past. Scheduled days in the future are not charged until they are in the past.
Optionally, you can also register the actual time spent in our system with the time sheets feature. If nothing is scheduled for a resource on a day, but actual spent time is registered on that day, then that day is also considered a scheduled day. Have both scheduled and actual spent time been recorded on a day? Then you will only be charged once for that day.
After you have accepted our quote, you will automatically enter an online payment process. You can choose to pay by credit card or direct debit, after which you will receive an invoice.
If you switch to a higher edition or order additional days, you will receive an invoice for this and the invoice amount will be automatically charged to your credit card or bank account.
Payment are accepted by means of credit card or direct debit (SEPA). Payment by bank transfer is only possible if the amount of the annual bundle exceeds 10,000 euros.
Each edition has a monthly bundle of API requests included in the price.
If the monthly bundle is exceeded, any additional requests will be charged afterwards at 0.001 euros.
Full-time equivalent (FTE) is a unit of calculation for the size of your workforce. An FTE corresponds to the full working week of one employee. Two part-time employees who both work 20 hours together make up 1 FTE.
Do you work with 0-hour contracts and freelancers that you hire? Then add up all their worked days in the past year and divide them by 250 days. This is the number of FTE that this part of your workforce consists of.
A year has 52 weeks with 5 working days per week. This brings the annual number of days to be scheduled to 260. Each country has a different number of national holidays, but on average this comes down to 10 days. These holidays are already scheduled in Timewax.
If we subtract these 10 holidays, we are left with 250 days to schedule in a year. An FTE can therefore be scheduled for 250 days on projects, annual leave, sick leave and other activities.
We charge you based on scheduled days. This is independent of the number of users in the system. You can invite an unlimited number of internal and external employees to our platform.
Think, for example, of management or staff members who only want to consult information, but are not scheduled themselves in anyway. Or freelancers that you occasionally hire. All of them can use the system at no additional cost.
Support is included in every edition. The Timewax support desk forms the 2nd line of user support. The support desk is available on working days between 09:00 and 17:00 CET. A dedicated contact person is assigned to customers on the Diamond edition.
No answer to your question? Shame on us. Send us your question and we will come back to you as soon as possible.
For a fixed setup fee, we onboard your organization onto our platform. We collaborate with you to determine the optimal configuration, saving you time and ensuring you get the maximum value from our platform.
After you subscribe, our onboarding team will promptly contact you. They will review your requirements and provide guidance on the optimal setup to suit your needs. During this phase, your key users will receive training through our online training academy.
In this step, your key users will configure your account. They will import essential data, such as clients, projects, and resources, using spreadsheets. If needed, we will assist with the configuration and the setup of integrations with your existing systems.
In the final step, you invite all users to log on to your account and go to the training academy. This online academy is tailored to teach each user how to effectively use Timewax according to their role, whether as an employee, planner, project manager, or department manager.
You can take an interactive tour, book a tailor-made live demo or even start a free trial. Just want some advice? Don’t hesitate to reach out to one of our planning experts for a free consultation.
SOLUTIONS
ABOUT US
CONTACT
Asterweg 19D12
1031HL Amsterdam
The Netherlands
CoC: 34241521
VAT: NL8157.72.609.B01