The art of scheduling a breakdown service
Many project-based companies must be available to their clients 24 hours a day. For this, they have to set up a breakdown service and plan employees accordingly.
With our mobile app, employees can access their schedules whenever and wherever they are, submit their actual spent hours and report on progress. Perfect for when you’re working in the field. You can download the app in the App Store and Google Play.
The mobile app syncs automatically. You tap on a planning booking to see the full details like the location (which starts your navigation app), project manager, description, other resources and attached documents.
You can authorize employees to create new planning booking, make changes and delete bookings. You can also allow them to look in the schedule of their colleagues so that they can take initiative to help out.
Employees can report the progress of each activity. They can enter a percentage complete, an estimation of the time to complete (ETC), the expected end date and a description.
Submitted progress will instantly be available for reporting purposes, for example, in the planning board and in the Gantt Chart. Project managers will also be instantly notified by email, Slack or Teams.
Employees can also account for the actual spent hours using the mobile app. For each planning booking, they can add the actual spent hours. They only have to copy the planned hours and make changes if necessary.
They can add additional spent hours and submit their time sheet at the end of the week for approval. They can use both the mobile app and the time sheets desktop app. They can start a time sheet in one and finish it in the other.
In the mobile app, you can start a timer with a simple push of a button. This timer allows your employee to keep track of exactly how much time they spent on a job. They only have to select a project and activity and the timer is ready to go.
The mobile app also tracks down the address using GPS and automatically records it. This way, for reporting purposes, you can always check where the work by the employees was done.
Many project-based companies must be available to their clients 24 hours a day. For this, they have to set up a breakdown service and plan employees accordingly.
Who determines the progress of a project? How do you also ensure that this information is reliable? After all, incorrect information can have unpleasant consequences.
Which robust laptop or other mobile devices can you buy for your field service so your employees can work efficiently in the most challenging places? Let’s find out.
You can take an interactive tour, book a tailor-made live demo or even start a free trial. Just want some advice? Don’t hesitate to reach out to one of our planning experts for a free consultation.
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