Mark used to be hired by Jurgen as a consultant for his IT team. Nowadays, the duo makes this consultancy role completely unnecessary. But why do they do that and what is the vision? In this interview you can read why they founded Timewax.
What led you to found Timewax?
For that we have to go back to the consultancy firm we had before. During that period, three factors came together that led us to Timewax.
1. One-to-many business model
Consultancy is always limited to the number of hours you can work. With a software developer as a third partner at the time, we soon saw the added value of building standard software for several clients versus providing customized consultancy services to a smaller group of clients.
2. Waste of time
As a project manager, Mark made schedules for dozens of people. He did this in Excel, because at that time there was only scheduling software for the high segment and this was unaffordable for SMEs. Making the schedule took him one day a week – that was 1/5 days when he couldn’t do his real work.
3. Everything in the Cloud
The world of online software started to grow and this was exactly what would make planning software accessible to SMEs. In this way, all data to the cloud and calendars could be synchronized automatically.
This combination of frustrations and possibilities gave us the idea of Timewax and so we gradually exchanged our consultancy business for an online software company from 2007 onwards.
What is the vision for Timewax?
We believe that service providers can get a better grip on time. With Timewax we make that easy and accessible. No consultants needed for implementation, just sign up, log in and run. As you scale up, Timewax grows with you and you can implement more features step by step. We know your industry and we adjust our roadmap accordingly.
With a grip on time comes a lot of benefits. First of all, you free up your own time by facilitating your scheduling process. This way you and your team can work more efficiently and you become more productive on customer assignments. This translates into more billable hours and therefore a higher turnover.
In addition, the quality of your service also improves through good scheduling. Because, if you deploy the right people with the right skills at the right time on the right projects, everything will be better. The quality of your project execution improves, so that you complete projects on time and within budget. This will of course make both you and the customer happy.
Your employees will also feel more at home, because you let them do work that suits their skills. Not work they are under or overqualified for, but work that is a bit challenging. This way your employees are happier, you prevent boreouts and burnouts and they will stay with you longer.
Grip on time cuts on 4 sides
At a higher level, grip on time adds to society, because that is where the services are provided. In this way, the knife ultimately cuts on 4 sides: more efficient business operations, satisfied customers, happy employees and a society that thrives on quality services.
